Systems Installation, Maintenance & Cabling.

Trident’s specialist installation engineers have one core focus: the successful implementation of the new system – first-time, every time – with minimum interruption to the business.

This takes more than just years of experience, planning and preparation. It takes an intention to succeed whatever obstacles may occur. (And they do!). Orchestrating the network operator to bring lines into service, at the same time as our engineers have the system set up, at the same time that suits your schedule, often at a weekend when there is no turning back… this is not a job for the faint-hearted.

Trident’s system design consultants, line provisioning team and project managers will prepare the ground for a smooth installation, keeping your single point of contact abreast of changes and developments at all times.

From an initial fact finding meeting right through to individual user training, a successful project implementation depends on clear communication and personal involvement of all parties with a common purpose and agreed outcome.

Why Trident for installations?

  • Confident and professional changeover – from your existing supplier to your new and improved system
  • Flexibility – hosted or premises-based voice solutions; the dedication to successful implementation is the same
  • Continuing improvement – as your business changes, we adapt system changes to protect and make the most of your investment

Maintenance support

Obviously the loss of your telephone system and can cause huge disruption to your business. Even with the profusion of mobiles, email and disaster recovery measures, ensuring that your team is always contactable by phone is a critical consideration.

A Trident maintenance support package will give you peace of mind that your business communications platform can be monitored 24 / 7 / 365. The use of remote access diagnostic tools enables us to locate and repair faults quickly.

Reduce risk and save time: if your organisation has a single office, or operates from multiple locations with mobile and home workers, Trident will provide a bespoke maintenance support package to match your needs and expectations.

  • Help Desk: friendly, helpful telephone support with diagnostics
  • Pro-active system monitoring
  • Speedy diagnosis of faults
  • Guaranteed response times
  • Qualified engineers to fix problems without fuss
  • On-site engineering visits as needed
  • All spare parts included
  • Liaison with carriers for repairs of internet access and exchange lines
  • Comprehensive Maintenance Service: keep your vital systems operating


Trident’s network cabling teams specialize in provision of High Speed Multi-Layer Voice/Data Solutions over both LAN/WAN environments.

Today, even the most basic office IT functions requires increasingly High Bandwidth technologies. It is essential therefore that the corporate IT infrastructure is designed and implemented to cope with both current and future requirements, with serious consideration paid to the security of the network

Trident use fully qualified technicians to evaluate and recommend solutions specifically tailored to customer requirements. We utilise only high quality branded products in our designs. Only the solution that best fulfils the current and planned future use of the network will be provided, ensuring a reliable and cost efficient solution. Trident offer a comprehensive range of network design and cabling services including:

  • Network Design
  • Project Management
  • Consultancy
  • Provision and configuration of Active Equipment
  • Telecommunications Installation and Integration
  • Design & Provision of relevant WAN links
  • VPN & network security
  • Category 6 cabling
  • Fibre Optic Cabling
  • Wireless networking
  • Network management
  • Testing, Commissioning and Documentation of existing/new network

The implementation of these services range from design and provision of small office IT functions with remote access, through to multi-site, wide area network design and installation, linking multiple users over a the supplied backbone incorporating all of the latest and relevant technologies.

WiFi Networks

Moving throughout the office and interacting with colleagues & guests, continuous WiFi access empowers your staff with the use of mobile devices, even engaging clients more personally, as any part of the office becomes a meeting and conference room. And importantly, always maintaining separate staff and visitors’ access to network for security purposes.

Professional WiFi connectivity can bring benefits to your business, delivering flexibility and freedom, improving working practices and building client loyalty. Whatever your organisation is looking to accomplish, talk to us about a bespoke solution.

Trident WiFi solutions:

  • Safe and secure
  • Multiple networks – staff and visitors
  • Scalable solutions
  • Rapid deployment
  • Service SLA’s – onsite support
  • Indoor and outdoor, hotspots
  • Guaranteed coverage
  • On-going support
  • Happy school customer references for you to talk to

IT Infrastrcture

Design and Procurement.
Trident provides an IT infrastructure consultancy service, to assist sure your organisation to deliver installation projects on time, within your agreed budget and with minimum interruptions to your operation.

Dedicated, experienced and friendly project managers and fully accredited engineers will design, plan and deliver simple or complex projects:

  • Consultancy and design
  • Procurement and installation
  • On-going maintenance support
  • ICT convergence
  • Disaster recovery
  • Security

We are able to advise on infrastructure upgrades, best practises, network design and optimisation, penetration testing and security recommendations.




Device management: Desktops Servers Printers Switches Routers Firewalls Wireless Access Points Wireless LAN Controllers WAN Accelerators Load Balancers (F5/ACE)

Call us on 01932 842 009

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